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Are you ready to kick-start your career in a dynamic and innovative environment? As a German Customer Service Representative in the Retail sector, you’ll be part of a supportive and close-knit team in Tiel. Your journey begins with a comprehensive training program, giving you hands-on experience and a deep understanding of our operations. From day one, you’ll play a crucial role, collaborating closely with your colleagues and receiving guidance from seasoned professionals to ensure your success.
You will be resposible for the following task & responsibilities:
- Managing all incoming orders with precision and care.
- Building and maintaining strong relationships in your designated region.
- Preparing shipments efficiently using Boxwise.
- Handling customer inquiries and complaints through Freshdesk.
- Offering technical support to customers.
- Logging quality assurance data using Salesforce.
- Actively participating in quality improvement meetings.
Brand new office in TielWorking in a international enviroment with lots of different cultures
You recognize yourself in the following profile:
- An MBO diploma or equivalent experience.
- Experience in customer service or internal sales.
- Familiarity with ERP systems (experience with AFAS is a plus).
- Proficiency in MS Office, particularly Excel, Outlook, and PowerPoint.
- Excellent interpersonal and communication skills.
- Strong organizational abilities, with a knack for multitasking and meeting deadlines in a fast-paced environment.
- A problem-solver who can identify issues and implement effective solutions.
- Fluency in German & English both written and spoken. (Dutch is a nice to have)
We value entrepreneurial, energetic, and team-oriented individuals who are eager to learn and grow alongside our rapidly evolving organization.
We offer you the following:
When you join us, you’ll be part of an organization that values open communication, personal growth, and innovation. Here’s what you can expect:
- A competitive salary ranging from €2,500 to €3,000 per month (40 hours/week), depending on your experience.
- Excellent secondary benefits.
- A modern office environment with a supportive team.
- Opportunities for personal development and career advancement.
Ready to make a difference and grow with us? Apply today to become part of a team where your input is valued, your energy is appreciated, and your career can flourish!
