Customer solutions specialist German – order desk – FMCG – Page Personnel – Tiel

13 augustus 2024 0

  • Tiel

Page Personnel

Bijgewerkt 12/08/2024

  • Working in an international environment with lots of different cultures
  • Brand new office

    • Over onze klant

    We are a leading manufacturer of high-quality, innovative grills and outdoor cooking products. Known for superior craftsmanship and cutting-edge technology, our products are a top choice for both professional chefs and barbecue enthusiasts. Join our team and contribute to a company that values excellence and innovation in outdoor cooking..

    Functieomschrijving

    As a Customer Service German FMCG you start with us in a close team. You will get a good idea of ​​our organization from a thorough training process that will also allow you to watch the field for a few days. After that you immediately get a key role in which you work in close collaboration with your fellow colleagues from the service desk. You will receive support from experienced colleagues.You can achieve all this from the following responsibilities:

  • Manage all incoming orders
  • Manage all active relationship in your own region
  • Prepare all shipments with Boxwise
  • Processing complaints with Freshdesk
  • Technical help desk for customers
  • Register QAs using Salesforce
  • Participate in a quality meeting

    • Profiel

    As a German customer service employee in Tiel you recognize yourself in the following:

  • MBO diploma or achieved through work experience.
  • Familiar with customer service and internal sales in general.
  • Previous experience with an ERP system (preferably AFAS)
  • Skills in MS Office with advanced experience with MS Excel, Outlook and PowerPoint
  • Excellent interpersonal and communication skills
  • Strong organizational and team skills with the ability to meet changing priorities in a fast environment, meet multitasking and deadlines
  • Ability to identify problems, visualize and implement the best solutions.
  • Effective written and oral communication skills, in German, English and Dutch.

    • Based on further innovation within our organization and constant growth, we are looking for colleagues who want to grow with us. You are therefore also entrepreneurial, eager to learn, energetic and enjoy working in a team

    Aanbod

    As a German customer service representative, we offer you the following:Working in an organization with short lines and with a nice office. We find space for personal input, entrepreneurship and personal growth important. In addition, we offer you the following:

  • Excellent salary from €2500 to €3000 based on education and working experience;
  • Good secondary employment conditions
  • Working in a brand new office in Tiel

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